This Privacy Policy is issued by Zcomax (hereinafter referred to as "the Team," "we," "our," or "us"). We are dedicated to safeguarding your privacy. Through this Privacy Policy, you will be informed of how we may collect, utilize, and share your information when you use our Software and Services. Additionally, we clarify your rights and the options available to you regarding your information. If you do not consent to the terms and conditions outlined in this Privacy Policy, you may discontinue using our Software and Services.
We regularly review and update our Privacy Policy, and you are encouraged to check for the latest version.
We gather various information that identifies you as an individual ("Personal Information") through two primary methods:
1.Personal Information that you voluntarily provide to us.
2.Automated Information, which may contain Personal Information, collected when you engage with our Software and Services.
The Personal Information you provide generally includes:
· Contact details such as your name, email address, telephone number, and postal address.
· Login and account details, comprising a unique user ID and password.
· Personal details like your date of birth.
We collect Personal Information directly from you when you:
· Send us an email or other forms of communication.
· Register for an account with us.
· Participate in our surveys, competitions, or sweepstakes.
· Engage in our social games.
Additionally, we collect information, some of which may constitute Personal Information, through automated means when you access our Software. This Automated Information may include:
· The IP address of the device you use to connect to the internet (which may reveal information about your geographical location).
· The unique identifiers of your device, such as the device ID or advertising ID.
Please note that this list is not exhaustive, and we may collect other information as deemed necessary or appropriate for providing and improving our Software and Services.
During your utilization of our Software and Services, we automatically generate an anonymous internal User ID (not linked to your personal identity) that is assigned to your Software and Services usage. This User ID may be integrated with any of the aforementioned information.
It is our intention to refrain from collecting any personally identifiable information, except as specified for registration and user support in our Privacy Policy. However, in the event of inadvertent errors during data collection, there may be instances where such information is included. We regularly audit and update our systems to promptly identify and remove any unintentionally collected personal information.
We primarily utilize your Personal Information in the following scenarios:
· Upon your explicit request or consent.
· To fulfill contractual obligations entered into with you.
· When necessary for our legitimate interests (or those of a third party), provided that your fundamental rights do not supersede these interests.
· To comply with legal or regulatory requirements.
We may disclose personal information to third parties under the following circumstances:
· When we are legally obligated to disclose such information.
· In the event of mergers, acquisitions, changes in control, or other business transitions affecting our organization.
· We may share your information with select third-party service providers, such as advertising platforms. In such cases, we require these third parties to: (i) ensure the security of the data, (ii) refrain from using the data for any purpose other than providing services to us, and (iii) adhere strictly to our privacy policy in utilizing the data.
In all other cases, we will not share your personal identity information with third parties without your express consent.
If you prefer not to have your collected information used for advertising purposes, you may opt out of receiving such advertisements. Please note that:
· (a) While opting out may prevent us from targeting advertisements specifically to you, we may still collect certain data for operational purposes (e.g., fraud prevention).
· (b) If you use multiple browsers or devices, you may need to opt out separately for each browser or device.
· (c) Other advertising companies' opt-out mechanisms may differ from ours, and we have no control over the practices of third-party service providers. We do not provide any representations or warranties regarding these opt-out services. They operate independently from us, and we assume no responsibility for their performance.
We are steadfastly dedicated to ensuring the security of your personal information. To this end, we employ a diverse range of security technologies and rigorous procedures aimed at protecting your personal details from unauthorized access, misuse, or disclosure. We strictly adhere to retaining your personal information only for the duration necessary, particularly in relation to data gathered through our Software and Services. All information we collect is managed in accordance with this Privacy Policy, solely for the fulfillment of our business and operational objectives, or to comply with statutory requirements.
In line with industry standards, we have implemented robust safeguarding measures to preserve the integrity of your information. Additionally, access to your data stored on our encrypted servers is stringently controlled.
However, given the inherent vulnerabilities of the Internet, we cannot guarantee absolute security for the information you transmit to us. Furthermore, we have established data nodes globally to ensure data backup, subject to local legal oversight.
In the event that you uninstall our software or discontinue our services, we commit to erasing all your data within a three-month period. If you choose to clear your data through the software's internal functions, we will promptly delete your locally stored information and ensure the removal of all your server-stored data within one month.
We adhere strictly to the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA). If you are a user from Europe or Canada, you have the right (subject to limited exceptions) to:
· (i) Request access to, rectification of, or erasure of your personal information;
· (ii) Obtain restriction of processing or object to the processing of your personal information;
· (iii) Request a copy of your personal information in a digital format, either for yourself or for a third party.
Furthermore, you have the right to lodge a complaint regarding the processing of your personal information with your local data protection authority within the European Economic Area (EEA). To exercise this right, please contact us via email at: [email protected].
For users located within the EEA, please note that personal information collected through our Software and Services may be transferred to recipients in countries outside the EEA, which may not offer a similar or adequate level of protection as provided by EEA countries. By using our services, you hereby expressly consent to the transfer of your personal information to such recipients located outside the EEA, as described in this Privacy Policy.
We comply with the Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR). We do not knowingly permit individuals under 18 years of age to use our Sites, nor do we knowingly collect, use, or disclose personal information from anyone under 18. Should we discover that we have unknowingly collected personal information from a child under 18, we will make reasonable efforts to expunge such information from our records.
We prioritize the protection of our intellectual property. All content, including images, designs, graphics, text, logos, buttons, interfaces, icons, audio and video clips, as well as the selection and arrangement of the Software and Services, are our exclusive property and are safeguarded by the Berne Convention, international copyright laws, and other applicable laws and regulations.
You agree to utilize the Software and Services solely for lawful purposes. We reserve the right, without incurring any liability to you, to terminate or suspend your access to all or part of the Software and Services, without prior notice, if we, in our sole discretion, believe that your conduct violates any applicable law or this Privacy Policy, or is detrimental to the interests of another user, a third party, a sponsor, a licensor, a service provider, or a merchant.
We request that you refrain from sending us any confidential or proprietary information via email or other means. Any information, materials, suggestions, ideas, or comments submitted to us will be deemed non-confidential. By submitting such content, you grant us the unfettered right to use, modify, reproduce, transmit, display, and distribute the information for any purpose, without any payment or other compensation to you. However, we will not use your name unless we are legally obligated to identify the source of the materials, information, suggestions, ideas, or comments, or unless we first obtain your explicit permission.
We reserve the right to freely assign this Privacy Policy or any of our rights and/or obligations herein to any successor.
Should you have any inquiries regarding your privacy or security, or if you wish to update your Personal Information, please send an email to: [email protected].